Conversational AI
What is Conversational AI?
Conversational AI refers to artificial intelligence systems designed to have natural, human-like conversations with people. These systems can understand language, respond appropriately, and maintain context throughout a dialogue. They matter because they enable more intuitive human-computer interactions, powering everything from customer service chatbots to personal assistants.
Technical Details
Conversational AI typically uses transformer-based architectures like GPT and employs techniques such as natural language understanding (NLU) and natural language generation (NLG) to process and respond to user inputs. These systems often incorporate dialogue management and context tracking to maintain coherent multi-turn conversations.
Real-World Example
When you ask ChatGPT to help plan a vacation itinerary and then follow up with questions about specific activities, the system maintains context from your previous messages to provide relevant, coherent responses throughout the conversation.
AI Tools That Use Conversational AI
Related Terms
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